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Use Helpdesk Software
LBE Desktop Helpdesk 4.0.0.180
Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
Released: 2006-10-05
License: $900.00
Publisher: Leigh Business Enterprises Ltd.
Language: English
Platform: Windows
Requirements: 25 MB Hard disk space, Javascript enabled browser
Install: Install and Uninstall
Help Desk-99 4.0.165
Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
Released: 2006-10-05
License: $180.00
Publisher: Leigh Business Enterprises Ltd.
Language: English
Platform: Windows
Requirements: 25 MB Hard disk space, Javascript enabled browser
Install: Install and Uninstall
LBE Web Helpdesk 4.0.128
Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.
Released: 2006-10-01
License: $950.00
Publisher: Leigh Business Enterprises Ltd.
Language: English, French, German, Spanish
Platform: Windows
Requirements: Server:IIS or PWS. Client:Any javascript enabled browser
Install: Install and Uninstall
SupportCenter 2.0.0
SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour.
Released: 2007-03-19
Last Updated: 2008-07-06
License: $99.00
Publisher: Quality Unit, s.r.o.
Language: English
Platform: Windows, Linux
Requirements: PHP 4.2.x, Mysql 4.1
Install: No Install Support
Adventnet ManageEngine Desktop Central 4.0
Desktop Central is a Remote Windows Desktop Management Software for Enterprises that provides Remote Configurations, Patch Management, Software Installation, Remote Desktop Sharing and Active Directory Reports. It leverages AD and GPO of the Win 2000/2003 Domains. It helps network administrators to reduce helpdesk calls by proactively configuring the systems and user profiles. It is meant for Enterprises and not for home users.
Released: 2007-11-06
License: Freeware
Publisher: AdventNet Inc.
Language: English
Platform: Windows
Requirements: P III 733 MHz, 256 MB RAM
Install: Install and Uninstall
rapidHELP 2.1
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security
Released: 2004-10-20
License: Freeware
Publisher: rapidHelp Software
Language: English, German
Platform: Windows
Requirements: Pentium 200 or equivalent, MS Windows 2000/XP, MS Internet Explorer 5.5 SP1 or higher, 15 MB free ha
Install: Install and Uninstall
LBE Free Helpdesk 2.5
Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.
Released: 2006-07-30
Last Updated: 2008-05-06
License: Freeware
Publisher: Leigh Business Enterprises Ltd.
Language: English
Platform: Windows
Install: Install and Uninstall

NOT FREE This is a Fake, to download a 45 Day Trail Version

DNA Helpdesk 2
Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req
Released: 2005-01-18
License: $1600.00
Publisher: NetSupport Ltd
Language: English
Platform: Windows
Requirements: Pentium III 500Mhz, 256Mb Ram, 100 Mb+,IE 6, Microsoft MSDE, SQL7,SQL2000,TCP/IP
Install: Install and Uninstall
Alchemy Help Desk 1.1
Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.
Released: 2008-03-11
Last Updated: 2008-04-11
License: Freeware
Publisher: Alchemy Lab
Language: English
Platform: Windows
Requirements: A standard PC
Install: Install and Uninstall
Jitbit HelpDesk 1.5
Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.
Released: 2007-11-30
License: $349.00
Publisher: JitBit Software
Language: English
Platform: Windows
Requirements: ASP.NET 2.0, MS SQL-server 7/2000/2005 (or MSDE), IIS Server
Install: Install and Uninstall
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